Your online reputation drives your business.

Mr.Repo is a reputation management platform that gives small businesses total visibility into their customer experience. Collect QR code feedback at every touchpoint, monitor online sentiment in real time, and respond before customers walk away. Every customer always has equal access to leave a public Google review.

The complete reputation management loop

1. Customer scans the QR code

Place your QR code on tables, receipts, or at the front desk. Customers scan with their phone camera to leave feedback, with no app required.

2. Customer chooses how to share

Every customer sees the same two options: post a public Google review, or send private feedback to management. Both are always available regardless of rating, with no review gating.

3. You respond

Private feedback arrives in your inbox, and on Premium you get an instant alert, so you can respond before the customer walks away and have a real chance to turn a bad experience around.

More ways to grow your local business

Reviews bring people back. These tools bring new ones in: local search, the competitors next door, and Google and Meta Ads, all from the same dashboard.

Get found in local search

Where you show up on Google, and how you compare to the businesses next door.

Local SEO

Our SEO team works on how you show up in local search, and your dashboard shows the progress: visibility score, rating trend and gaps in your Google listing. Managed service.

  • Local visibility score, Google rating and review velocity, tracked over time
  • Gaps in your Google listing, found and written up for you
  • Keywords, rankings and listings recorded by the Mr.Repo SEO team

Competitor Analysis

Track three nearby competitors on Google and compare ratings, review growth and what their customers praise with what yours do. All plans.

  • Three nearby businesses on Google, picked by you
  • Ratings, review counts and review growth side by side
  • The themes customers praise in their reviews, and in yours

Run ads without leaving Mr.Repo

Your own Google and Meta ad accounts, connected here and spent on your terms.

Google Ads

Create and manage Google Ads campaigns, budgets and keywords from Mr.Repo, with AI ad copy and spend limits you set. Premium & Pay As You Go.

  • Search, Performance Max, Demand Gen and Shopping campaigns
  • Budgets, keywords, ads and conversion tracking in one place
  • AI-written ad copy, inside the spend limits you set

Meta Ads

Create and manage Facebook and Instagram campaigns with bounded targeting, explicit activation and live delivery insights. Premium & Pay As You Go.

  • Facebook and Instagram traffic, leads and sales campaigns
  • Every campaign paused by default until you turn on spend
  • Budgets, targeting and delivery insights in one place

Google Business Profile Management (coming soon)

Update your Google Business Profile and reply to Google reviews from Mr.Repo.

See all features

Key facts

  • 2 choices for every customer: a public review or a private message, both always shown, whatever the rating.
  • 0 apps to install: customers scan with their phone camera and the feedback page opens in the browser.
  • $0 to get started: try it free for 14 days with no credit card.

Where it makes a difference

Example scenarios showing how businesses use the product, not customer testimonials.

Restaurant: the long wait on a busy Friday

A table waits far longer than it should. They scan the table QR code and send a private note, and the manager reads it before the bill is paid and apologises in person.

Salon: asking for reviews without the awkwardness

A small QR card at each station does the asking, so every client gets the same invitation and nobody has to deliver a sales pitch.

Dental practice: a concern you can't discuss in public

A patient confused about a bill chooses the private option, and the practice manager calls them the next morning to sort it out.

Gym: the same complaint, three times

Seeing all feedback in one inbox makes a pattern of broken-equipment comments obvious, so the machine gets repaired that week.

Auto repair: happy customers who never think to review

A QR code on the invoice gives customers a one-tap way to share their experience later, when they have a moment.

Hotel: fixing a problem before checkout

A guest in a noisy room scans the in-room QR code and sends a private message, and reception offers a quieter room that evening.

Frequently Asked Questions

Is Mr.Repo compliant with Google's review policies?
Yes. Google doesn't allow businesses to ask only happy customers for reviews, or to steer unhappy customers away from posting. With Mr.Repo, every customer sees the same two options, whatever rating they give: leave a public review, or send private feedback to the business. Both are always visible.
What does a customer see when they scan the QR code?
A short, mobile-friendly page with your business name. They rate their visit, then choose to post a public review on Google (or another platform you've added) or send a private message to you. There's no app to download and no account to create.
Do I need technical skills to set it up?
No. Create an account, add your business and your Google review link, and Mr.Repo generates a QR code you can download and print. Most people are set up in a few minutes. On Pro and above you can also add your logo and brand colours.
How quickly will I hear about private feedback?
Private feedback appears in your dashboard inbox as soon as it's submitted. On Premium and Pay As You Go, you also get an instant email or SMS alert, so you can respond while the customer may still be nearby.
What's included in the free trial?
The Free plan lets you try Mr.Repo for 14 days without a credit card. You get one QR campaign, the feedback page, public review links for every customer, a feedback inbox, basic analytics, and up to 5 private feedback responses. That's enough to see the whole flow working before you decide whether to upgrade.
Can I offer a discount or freebie in exchange for reviews?
We'd advise against it. Google's policies prohibit offering incentives for reviews, and reviews gathered that way can be removed. It's fine to ask every customer for honest feedback and thank them for their time.
Does it work for more than one location?
Yes. Create a separate QR campaign for each location so feedback stays organised and you can see how each one is doing. The Free plan includes one campaign, Pro includes five, and Premium is unlimited.

Mr.Repo